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5 Psychology-Backed Principles for More Effective Personalization

January 15, 2026 CDO TIMES BOT 0 Comments experience, Psychology 0 min read

Managed sensitively and securely, “confessional commerce” can create a deeper, more valuable experience for users.

Customer Experience Marketing News Feed Sales

Fixing Chatbots Requires Psychology, Not Technology

May 12, 2025 CDO TIMES BOT 0 Comments AI, Chatbot, chatbots, people, Psychology 0 min read

Six strategies for getting people to love—and buy from—your AI chatbot.

Artificial Intelligence Machine Learning

AI pareidolia: Can machines spot faces in inanimate objects?

September 30, 2024 CDO TIMES BOT 0 Comments Algorithms, artificial intelligence, Brain and cognitive sciences, Computer Science and Artificial Intelligence Laboratory (CSAIL), Computer science and technology, computer vision, Electrical engineering and computer science (EECS), Evolution, Imaging, Lincoln Laboratory, machine learning, MIT Schwarzman College of Computing, Psychology, Research, School of Engineering, School of Science 5 min read

New dataset of “illusory” faces reveals differences between human and algorithmic face detection, links to animal face recognition, and a formula predicting where people most often perceive faces.

Psychology

5 Psychology-Backed Principles for More Effective Personalization

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Fixing Chatbots Requires Psychology, Not Technology

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AI pareidolia: Can machines spot faces in inanimate objects?

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