Digital Experience Platform

Digital Experience PlatformDigital StrategyMarketing

How to Strike the Perfect Balance Between Brand Marketing and Performance Marketing

Striking Gold: Mastering the Fine Art of Balancing Brand Marketing and Performance Marketing The marketing landscape is teeming with opportunities, thanks to the evolving nature of technology and changing consumer behavior. For C-level executives, the challenge often lies in allocating resources effectively across different marketing approaches. One critical decision is – See more –

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Artificial IntelligenceChatbotCultureCustomer ExperienceCustomer Journey MappingDigitalDigital DNADigital Experience PlatformTechnology

Revolutionizing Customer Sales Support: How Global Cloud Call Centers Harness AI and Generative Language Chatbots for Enhanced Customer Experience

How AI and Chatbots Can Boost Customer Satisfaction in Call Centers
Customer satisfaction is the key to success in any business. But how can you ensure that your customers are happy and loyal to your brand? One way is to leverage the power of AI and chatbots in your call center.

AI and chatbots can provide fast, personalized, and efficient customer service across various channels and scenarios. They can help you reduce costs, increase conversions, and improve customer loyalty.

In this article, you will learn how AI and chatbots can enhance customer experience and increase customer satisfaction scores, highlighting real-life examples of companies leveraging these technologies to great effect.

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Customer ExperienceDigitalDigital ArchitectureDigital Experience PlatformDigital StrategyDigital Transformation

Future Proof Your Organization with Servitization and XaaS:

πŸš€ How Companies Leverage Digital Services and XaaS to Drive Customer Experience and Loyalty πŸš€In today’s business landscape, customer experience is a key differentiator. Companies are embracing servitization and XaaS models to create seamless experiences, offer new functionalities, and cultivate loyal customer relationships. By integrating digital services and IoT capabilities, businesses enhance customer experiences and drive loyalty. Discover real-world examples from Salesforce, AWS, Google Cloud, Twilio, Cisco Umbrella, Boston Dynamics, Breville, ModusLink, and Tesla. Let’s thrive in the digital era together! #XaaS #Servitization #digitalstrategy

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Artificial IntelligenceCustomer ExperienceDigitalDigital ArchitectureDigital Experience PlatformDigital StrategyRestaurant & HospitalityTechnology

The Robotic Revolution: AI and Automation Reshaping the Restaurant and Hospitality Industry

In the frenetic world of hospitality, technology has long been a quiet co-conspirator, streamlining services and personalizing experiences. Now, we’re at the brink of a new era: a robotics and artificial intelligence revolution, changing the way we dine and travel. As we move further along this decade the robotics and – See more –

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Artificial IntelligenceData Management PlatformDigitalDigital Experience PlatformDigital StrategyDigital TransformationMarketing

Digital Marketing Domination: 2023’s Must-Have Tools & Winning Strategies

2023: Essential Marketing Tools & Strategies for Digital Success

As digital marketers, we need to stay ahead of the curve! Here’s a quick guide to essential tools and strategies that can take your marketing game to the next level Key Strategies for a Winning Digital Experience Platform are highlighted in this article.

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