Digital

Digital

Workslop and the Erosion of Critical Thinking: Why ECI is the Executive Antidote

Carsten Krause 0 Comments ,  ,  ,  10 min read

In this article I cover the phenonemon of workslop also known as AI slop. With the advent of AI powered tools integrated in office suites and the mandate to leverage AI tools some workers are over relying on AI generated otput without questioning and verifiying its content. This often leads to confusion for the receiver of AI slop requiring re-work and extra time spent on remediation. The ECI formula can help reduce workslop by applying the framework. I cover some aspects leaders can put in place today to tackel this issue.

Read More
Customer ExperienceNews FeedSales

Building a Customer-Centric Organization

CDO TIMES BOT 0 Comments 0 min read

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. 

Read More
AI StrategyCEO Playbook

The AI Ready Leader New Book Redefines the Human + AI Equation with Elevated Collaborative Intelligence™

Carsten Krause 0 Comments ,  8 min read

By Carsten Krause – September 15, 2025 Executives love to talk about transformation. They hire consultants, throw millions at AI pilots, and plaster “innovation” across PowerPoint decks. Yet most organizations are still idling in what I call the AI Pilot Graveyard—dozens of experiments, very few results. That’s why I wrote The – See more –

Read More
Customer ExperienceInnovationNews Feed

What Disruptive Innovators Do Differently

CDO TIMES BOT 0 Comments 0 min read

They practice five key behaviors: customer obsession, curiosity, collaboration, a willingness to experiment, and persistence.

Read More
News FeedSales

How Successful Sales Teams Are Embracing Agentic AI

CDO TIMES BOT 0 Comments ,  ,  0 min read

The real opportunity lies not in replacing people but in reshaping how humans and AI collaborate.

Read More
MarketingNews Feed

When CMOs and CFOs Align Their KPIs, They Deliver More Value

CDO TIMES BOT 0 Comments 0 min read

Getting on the same page about which metrics really matter helps cut waste and focus investment.

Read More
Digital TransformationNews Feed

What It Takes to Lead Through Digital Disruption

CDO TIMES BOT 0 Comments ,  0 min read

Research suggests you need a balance of broad curiosity and focused discipline.

Read More
News FeedSocial Media

Your Company Needs a Gaming Strategy

CDO TIMES BOT 0 Comments ,  ,  0 min read

Video games have transformed consumer engagement. Here’s how you can use them to connect with your audience.

Read More
AI Recruiters
AI StrategyArtificial IntelligenceDigitalHI + AI = ECI

When AI Interviews, Humans also Win, Or do They?

Carsten Krause 0 Comments 18 min read

A 2025 study by University of Chicage involving 70,000 job applicants in the Philippines revealed significant advantages of AI-led interviews. Candidates interviewed by AI received more job offers and had higher retention rates than those interviewed by humans. This collaboration enhances recruitment efficiency, candidate satisfaction, and reinforces the potential of AI to complement human judgment, rather than replace it.

Read More
News FeedSocial Media

A Good Rivalry Can Elevate Your Brand

CDO TIMES BOT 0 Comments ,  0 min read

New research shows when to mention a direct competitor in your marketing—and when to avoid it.

Read More