AI in Retail

AI StrategyDigitalHI + AI = ECI

Connected Intelligence, Agentic Reality

Carsten Krause 0 Comments ,  ,  12 min read

The CDAO Summit in Boston highlighted the importance of connected intelligence in retail, exemplified by the collaboration of human and artificial intelligence (HI + AI = ECI). Panelists from major companies discussed AI’s practical applications, emphasizing reliable metadata, real-time responsiveness, and seamless integration into workflows, underscoring the critical role of governance and cultural acceptance.

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AI StrategyCase StudiesOrganizational Strategy

Walmart Case Study: Best Practices for Setting Up an AI Center of Excellence (CoE) in Retail

Carsten Krause 0 Comments ,  17 min read

In the fast-evolving retail industry, establishing an AI Center of Excellence (CoE) is vital for integrating AI initiatives and driving innovation. Analyzing Walmart’s successful implementation provides insights into key strategies like executive sponsorship, cross-functional collaboration, training investment, robust data infrastructure, agile development, external partnerships, and ethical AI practices. This positions organizations for long-term success in the digital age.

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