Why “AI-First” Is Failing Most Companies—And How HI + AI = ECI™ Saves Yours from Becoming a Case Study of AI Failure
In a world obsessed with being AI-first, many miss the mark by neglecting crucial human intelligence. The Klarna debacle illustrates the chaos of automation without empathy, while firms like Duolingo thrive by intertwining AI and HI. Real transformation demands collaboration; otherwise, we merely automate irrelevance. Embrace humanity or risk being AI-fraud.
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