2023

An artificial intelligence robot experiments and studies in a test tube. Development and research of new drugs
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Digital Transformation in the Pharma Industry

Carsten Krause 2 Comments ,  ,  ,  ,  ,  3 min read

Digitalization has become essential in all areas for pharmaceutical businesses just like every other industry sector to maintain leadership, deliver accurate results, reduce risk and costs and to improve operations. Companies that stay at the forefront of technical advancements are those that continue to pave the way and open up new chances in the healthcare sector. With the rapid pace of innovation and technological advancements, the pharmaceutical industry is set to make significant strides in the coming years.

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Customer Journey MappingData Management PlatformDigitalDigital ArchitectureDigital TrendsEditor's PickTechnologyTrending

Increase Customer Satisfaction with a Digital Customer Experience Platform

Carsten Krause 2 Comments ,  ,  ,  ,  ,  ,  ,  ,  ,  5 min read

In today’s digital age, businesses face an unprecedented challenge of providing personalized experiences to their customers across multiple channels. Customer 360 insights, Data Management Platforms (DMPs) and Digital Experience Platforms (DXPs) have emerged as powerful tools to help businesses address this challenge. By aggregating customer data from various sources, DMPs enable businesses to gain a comprehensive view of their customers’ behavior, preferences, and needs.

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Customer Journey MappingData Management Platformdata strategyDigitalDigital ArchitectureDigital TrendsEditor's PickFeaturedTechnologyTrending

Digital and Physical Customer Journey Optimization

Carsten Krause 0 Comments ,  ,  ,  ,  ,  ,  ,  ,  ,  6 min read

It is 2023 and we have been talking about digital business models for a while now, but existing infrastructure setup and architecture approaches don’t live up to the service expectations of customer 2.0.

New tools, approaches and integration strategies are of the essence.

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Microservices – the currency of agility, speed, and innovation in the digital age

Carsten Krause 0 Comments ,  ,  ,  ,  ,  ,  ,  6 min read

As Charles Darwin said “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” Microservices are the currency of speed, agility and innovation in the digital age. In the CDOTIMES.com article I am exploring key concepts and examples of successful usage of a microservices based architecture to be nimbler than the competition winning in the digital age.

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The Digital Experience Hub

Carsten Krause 2 Comments ,  ,  ,  ,  ,  ,  ,  ,  5 min read

Nowadays it is important to tailor your services and products based on often real-time information while customers are interacting with your products. In this article I discuss the components of a digital experience hub that need to be in place to garner insights to understand and meet customers needs.

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The data driven organization

Carsten Krause 2 Comments ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  8 min read

Introduction: The increasing amount of data available today is causing organizations to focus on developing a data-driven culture. As per research conducted by MIT, Microsoft, Google, and AWS, artificial intelligence automation and the way we analyze and predict data have further accelerated the need for organizations to be data-driven. Let’s – See more –

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Digital Transformation Success Factors and Watch-outs 2023

Carsten Krause 2 Comments ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  ,  8 min read

In today’s fast-paced business environment, organizations must keep up with the latest technological trends to remain competitive. Digital transformation is a term used to describe the process of integrating technology into all aspects of a business, and it has become a critical strategy for companies looking to stay ahead of – See more –

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Digital Strategy

Carsten Krause 1 Comment ,  ,  ,  ,  ,  ,  6 min read

Disruptive Innovation in the Digital Age – No One Size Fits All Companies nowadays don’t have a choice to re-invent themselves to keep up with competition, new entrants to the market and everchanging technology enabling new business models even if the economy is trending towards a downturn. Of course the – See more –

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The Web3 Killer Feature no one really knows about – Interoperability

Carsten Krause 0 Comments ,  ,  ,  ,  ,  ,  ,  3 min read

In recent years, digital transformation has been at the forefront of many industries, and this is particularly true for finance and technology. The emergence of Web3 technology has been a game-changer for digital transformation. Web3 is an internet that is decentralized, open-source, and powered by blockchain technology. This new iteration – See more –

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Key 2023 trends for digital natives

Carsten Krause 0 Comments ,  ,  ,  ,  ,  ,  ,  ,  2 min read

As we enter 2023, the world of technology continues to evolve at a rapid pace. From artificial intelligence to virtual reality, there are several digital trends that are set to make an impact in the coming year. Here are some of the key digital trends to watch out for in – See more –

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