In a revolutionary turn for retail, Ulta’s session at NRF 2026 highlights agentic commerce’s profound impact on consumer interactions. As AI agents dominate shopping interfaces, retailers must adapt by optimizing data and operational performance to avoid invisibility. Success hinges on trust, adaptability, and delivering what consumers genuinely need.
The CDAO Summit in Boston highlighted the importance of connected intelligence in retail, exemplified by the collaboration of human and artificial intelligence (HI + AI = ECI). Panelists from major companies discussed AI’s practical applications, emphasizing reliable metadata, real-time responsiveness, and seamless integration into workflows, underscoring the critical role of governance and cultural acceptance.
Read MoreBy Carsten Krause – September 15, 2025 Executives love to talk about transformation. They hire consultants, throw millions at AI pilots, and plaster “innovation” across PowerPoint decks. Yet most organizations are still idling in what I call the AI Pilot Graveyard—dozens of experiments, very few results. That’s why I wrote The – See more –
Read MoreA 2025 study by University of Chicage involving 70,000 job applicants in the Philippines revealed significant advantages of AI-led interviews. Candidates interviewed by AI received more job offers and had higher retention rates than those interviewed by humans. This collaboration enhances recruitment efficiency, candidate satisfaction, and reinforces the potential of AI to complement human judgment, rather than replace it.
Read MoreGoogle’s alarming AI security alert is a stark warning for executives complacently underestimating risks in the evolving AI landscape. As hackers deploy indirect prompt injections to exploit AI vulnerabilities, organizations must recognize that overlooking these threats is folly. Ignoring cybersecurity imperils investments and operational integrity—risk management isn’t just necessary; it’s a critical enabler for sustainable AI success. Stay vigilant leveraging the ECI framework.
Read MoreIn the quest for enterprise AI success, mere pilot projects won’t suffice; only those that drive tangible business transformation matter. Embracing Elevated Collaborative Intelligence™ (HI + AI = ECI™) is crucial, merging human leadership with AI to create scalable solutions. Stop measuring outputs—focus on meaningful outcomes to ensure your AI initiatives truly thrive.
Read MoreIn the face of AI’s transformative role in business, leaders must urgently adapt their approaches. Despite high AI integration, a significant skills gap persists, leaving executives feeling unprepared. Successful transformations, like Henkel’s, emphasize the integration of human intelligence with AI. Embracing Elevated Collaborative Intelligence™ is essential for organizational survival and progress.
Read MoreIn a world obsessed with being AI-first, many miss the mark by neglecting crucial human intelligence. The Klarna debacle illustrates the chaos of automation without empathy, while firms like Duolingo thrive by intertwining AI and HI. Real transformation demands collaboration; otherwise, we merely automate irrelevance. Embrace humanity or risk being AI-fraud.
Read MoreAs the urgency for climate action intensifies, the fusion of Human and Artificial Intelligence (HI + AI = ECI™) emerges as the cornerstone of exponential climate impact. This innovative collaboration empowers organizations to leverage cutting-edge technologies, transforming industries towards sustainability while achieving ambitious ESG goals. Today’s action shapes a resilient, thriving tomorrow.
Read MoreQuantum AI isn’t just a vision—it’s the game-changer that CIOs and CDOs must embrace now or risk getting sidelined. Quantum computing and AI promises to transform industries through unprecedented computational power. Early experimentation in model training, drug discovery, and more will separate leaders from laggards.
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