Case Studies

AI StrategyCase Studies

The AI Jobpocalypse Reality Check: Are We Already in the Middle of It?

Carsten Krause 0 Comments 9 min read

The rise of artificial intelligence is redefining work and sparking fears of widespread job displacement, highlighted by Andrew Yang’s warning of an “AI job apocalypse.” However, industry leaders like Dario Amodei warn of potential societal harm, while others like Jensen Huang emphasize AI’s role in job transformation rather than elimination. The ECI framework encourages strategic adaptation to ensure resilience amid these changes.

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AI RegulationAI StrategyCase StudiesCEO Playbook

Ulta Agentic AI Case Study: Winning in the Agentic Era

Carsten Krause 0 Comments ,  ,  10 min read

In a revolutionary turn for retail, Ulta’s session at NRF 2026 highlights agentic commerce’s profound impact on consumer interactions. As AI agents dominate shopping interfaces, retailers must adapt by optimizing data and operational performance to avoid invisibility. Success hinges on trust, adaptability, and delivering what consumers genuinely need.

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Case Studies

Wendy’s vs. McDonald’s: The AI Drive-Thru Reckoning

Carsten Krause 0 Comments ,  ,  8 min read

The article contrasts the paths of Wendy’s and McDonald’s in implementing voice AI at drive-thrus. Wendy’s successfully scaled its AI system, FreshAI, focusing on collaboration with human staff, while McDonald’s discontinued its pilot with IBM due to performance issues. The key takeaway emphasizes the importance of governance and collaboration in AI deployments for operational success.

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Artificial IntelligenceCase StudiesEnterprise ArchitectureHI + AI = ECI

The 10 AI Trends of 2026: Why the Most Important Shift Is Humans Moving Above the Loop

Carsten Krause 0 Comments 31 min read

In 2026, organizations that excel will prioritize “above-the-loop” leadership, where human intelligence governs AI autonomy rather than micromanaging decisions. By redefining roles and adopting frameworks like the ECI framework, leaders can optimize the collaboration between AI and human insight, driving productivity, innovation, and controlled risk in a rapidly evolving technological landscape.

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Artificial IntelligenceCase StudiesCEO PlaybookHI + AI = ECI

Haunted by Disruption: Microsoft’s AI Bet and the Ghost of DEC

Carsten Krause 0 Comments ,  13 min read

In this article I review the motivation and reasonable fear of Microsofts CEO Satya Nadella to be out innovated into irrelevance by the fourth platform – Artificial Intelligence – and the billions of dollars Microsoft is investing to stay at the helm of this movement. The article includes business lessons that other leaders can learn from to stay ahead in this AI platform revolution.

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The Race to AGI
Case StudiesHI + AI = ECI

The Race to AGI and the Rise of Collaborative Intelligence

Carsten Krause 0 Comments ,  ,  ,  21 min read

GPT-5’s release serves as a sobering reminder that we’re far from achieving Artificial General Intelligence (AGI). Despite the hype, it remains a sophisticated tool rather than an autonomous entity, lacking vital traits like continuous learning. As the race intensifies among tech giants, the focus should shift to Elevated Collaborative Intelligence, which prioritizes human-AI partnerships to navigate the impending disruptions of advanced AI and prepare for an uncertain future.

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Case StudiesChange ManagementDigital

Case Study: Strategic Backstory of Nokia’s Rise and Fall

Carsten Krause 0 Comments 19 min read

Case Study by Carsten Krause about Microsoft’s acquisition of Nokia exploring the factors of the dramatic miscalculation in the tech landscape. Once a leading giant, Nokia’s failure to adapt led Microsoft to a costly $7 billion gamble. Cultural clashes, late entries, and a misunderstood ecosystem sealed its fate, offering vital lessons: timing, integration, and decisive leadership are crucial in a rapidly evolving market.

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AI StrategyCase StudiesCEO PlaybookHI + AI = ECI

From AI Pilots to Enterprise Value: A CDO’s Playbook

Carsten Krause 0 Comments ,  ,  7 min read

In the quest for enterprise AI success, mere pilot projects won’t suffice; only those that drive tangible business transformation matter. Embracing Elevated Collaborative Intelligence™ (HI + AI = ECI™) is crucial, merging human leadership with AI to create scalable solutions. Stop measuring outputs—focus on meaningful outcomes to ensure your AI initiatives truly thrive.

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AI StrategyCase StudiesHI + AI = ECI

The Executive AI Skills Gap: What You’re Missing in 2025

Carsten Krause 0 Comments ,  ,  6 min read

In the face of AI’s transformative role in business, leaders must urgently adapt their approaches. Despite high AI integration, a significant skills gap persists, leaving executives feeling unprepared. Successful transformations, like Henkel’s, emphasize the integration of human intelligence with AI. Embracing Elevated Collaborative Intelligence™ is essential for organizational survival and progress.

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Case StudiesDigitalHI + AI = ECI

AI Exclusive: How OpenAI and Jony Ive’s Ambient AI Vision Could Disrupt the Entire Device Ecosystem

Carsten Krause 0 Comments ,  13 min read

OpenAI is evolving from an AI model provider to an experience architect, partnering with Jony Ive to create a revolutionary device that seamlessly integrates AI into daily life. This transformative shift focuses on ambient intelligence, moving beyond screens to create intuitive, context-aware interactions, redefining the human-machine relationship for a more natural experience. It does so with the acquisition of IO to expand to the hardware and experience space.

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