Research: How AI Agents Broaden the Scope of Knowledge Work – Harvard Business Review
You ask two different AI tools the same question—say, to pull together a comprehensive competitive landscape for a new product line. The first comes back in seconds with a tidy summary and a list of links. You read it, open a dozen tabs, copy numbers into a spreadsheet, build the chart, and write the memo yourself. The second comes back twenty-some minutes later with the spreadsheet built, the chart drawn, and a draft memo attached. One handed you information to act on. The other handed you completed work.
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