How US businesses were using AI-related technologies in 2020 – Pew Research Center
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Because of the newness of the technology, not much is known about the use of artificial intelligence in the business world. The most recent data collected by the government pertains to 2020, and AI systems have grown dramatically since then. While some policymakers are moving to create the ground rules for artificial intelligence, it is a rapidly evolving technology for which the speed of deployment and the purposes of adoption are hard to track in real time.
The early reading suggests that AI has some distance to travel before its adoption is on par with other computer-based technologies. The 2020 data collected in the Census Bureau’s Annual Business Survey shows that the use of advanced computer-based technologies then was scarce among U.S. businesses. About nine-in-ten businesses or more reported that they were either not using or did not know if they were using AI-related technologies such as natural language processing, machine learning, machine vision software or augmented reality to produce goods or services.
With the exception of touchscreens and kiosks for customer interface, only about 1% to 3% of businesses said they were using or testing any of the technologies to supply goods or services.
Nonetheless, the businesses that were using or testing a technology had a much larger footprint in the labor market. Notably, while only about 1% of firms were using or testing robotics, those companies accounted for 20% of U.S. employment in 2020. Firms applying machine learning, machine vision or natural language processing accounted for about 11% to 16% of employment. The use of touchscreens and kiosks for customer interface affected firms employing 27% of all workers.
These estimates show that the adoption of advanced technologies at the time was led by large businesses, and their decisions related to the use of AI affected a larger share of workers.
More direct evidence on the business use of AI comes from the Annual Business Survey conducted in 2019, which collected data for 2018. That survey found that about 3% of firms were using AI and 2% were using robotics. This lagged well behind the use of technologies such as specialized software (38%), cloud computing (32%) and dedicated equipment (18%). But firms using AI or robotics accounted for about 13% and 15% of U.S. employment, respectively.
The share of firms using AI was higher in the information sector, the professional, scientific, and technical services sector, and the finance and insurance sector. This is consistent with the analysis in this report, which finds that these sectors are among the top four in terms of the share of their workforce that is most exposed to AI.
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About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
Read our research on: TikTok | Podcasts | Election 2024
Because of the newness of the technology, not much is known about the use of artificial intelligence in the business world. The most recent data collected by the government pertains to 2020, and AI systems have grown dramatically since then. While some policymakers are moving to create the ground rules for artificial intelligence, it is a rapidly evolving technology for which the speed of deployment and the purposes of adoption are hard to track in real time.
The early reading suggests that AI has some distance to travel before its adoption is on par with other computer-based technologies. The 2020 data collected in the Census Bureau’s Annual Business Survey shows that the use of advanced computer-based technologies then was scarce among U.S. businesses. About nine-in-ten businesses or more reported that they were either not using or did not know if they were using AI-related technologies such as natural language processing, machine learning, machine vision software or augmented reality to produce goods or services.
With the exception of touchscreens and kiosks for customer interface, only about 1% to 3% of businesses said they were using or testing any of the technologies to supply goods or services.
Nonetheless, the businesses that were using or testing a technology had a much larger footprint in the labor market. Notably, while only about 1% of firms were using or testing robotics, those companies accounted for 20% of U.S. employment in 2020. Firms applying machine learning, machine vision or natural language processing accounted for about 11% to 16% of employment. The use of touchscreens and kiosks for customer interface affected firms employing 27% of all workers.
These estimates show that the adoption of advanced technologies at the time was led by large businesses, and their decisions related to the use of AI affected a larger share of workers.
More direct evidence on the business use of AI comes from the Annual Business Survey conducted in 2019, which collected data for 2018. That survey found that about 3% of firms were using AI and 2% were using robotics. This lagged well behind the use of technologies such as specialized software (38%), cloud computing (32%) and dedicated equipment (18%). But firms using AI or robotics accounted for about 13% and 15% of U.S. employment, respectively.
The share of firms using AI was higher in the information sector, the professional, scientific, and technical services sector, and the finance and insurance sector. This is consistent with the analysis in this report, which finds that these sectors are among the top four in terms of the share of their workforce that is most exposed to AI.
Sign up to to receive a monthly digest of the Center’s latest research on the attitudes and behaviors of Americans in key realms of daily life
1615 L St. NW, Suite 800
Washington, DC 20036
USA
(+1) 202-419-4300 | Main
(+1) 202-857-8562 | Fax
(+1) 202-419-4372 | Media Inquiries
About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
