omnichannel

Digital StrategyFinanceRetail

Navigating the Future of Retail Payments: Detailed Insight into Emerging Trends

The era of omnichannel retail is witnessing an innovative turn in payment solutions, driven by the concerted efforts of technology and customer expectations. As digital wallets, mPOS, Amazon Go, palm-payments, smart shopping carts, AR and VR, social commerce, cryptocurrency payments, biometric payments, installment payment services, contactless cards, NFC payments, and voice payments shape the future of transactions, it is vital for Chief Digital Officers (CDOs) to strategically align these payment technologies with their business models.

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Customer Journey MappingData Management Platformdata strategyDigitalDigital ArchitectureDigital TrendsEditor's PickFeaturedTechnologyTrending

Digital and Physical Customer Journey Optimization

It is 2023 and we have been talking about digital business models for a while now, but existing infrastructure setup and architecture approaches don’t live up to the service expectations of customer 2.0.

New tools, approaches and integration strategies are of the essence.

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