digital architecture

Customer Journey MappingData Management PlatformDigitalDigital ArchitectureDigital TrendsEditor's PickTechnologyTrending

Increase Customer Satisfaction with a Digital Customer Experience Platform

In today’s digital age, businesses face an unprecedented challenge of providing personalized experiences to their customers across multiple channels. Customer 360 insights, Data Management Platforms (DMPs) and Digital Experience Platforms (DXPs) have emerged as powerful tools to help businesses address this challenge. By aggregating customer data from various sources, DMPs enable businesses to gain a comprehensive view of their customers’ behavior, preferences, and needs.

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Microservices – the currency of agility, speed, and innovation in the digital age

As Charles Darwin said “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” Microservices are the currency of speed, agility and innovation in the digital age. In the CDOTIMES.com article I am exploring key concepts and examples of successful usage of a microservices based architecture to be nimbler than the competition winning in the digital age.

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