change management
Culture Eats Technology for Breakfast: The Missing Ingredient in Digital Transformation
In this article I emphasize that successful digital transformation hinges on culture, not just technology. With 70% of initiatives failing due to cultural resistance, organizations must prioritize cultural readiness, change management, and employee training. Leaders are urged to integrate culture with technology to enable adoption, innovation, and sustainable competitive advantage, recognizing employees as key drivers.
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7 Change Management Lessons For Successful IT Implementations
the number one thing you want is for employees to be able to do their jobs and in turn, keep your business running. Just as we wouldn’t expect a new forklift operator to gain needed knowledge and ability from a short online course or manual, neither should we take risks with vital financial systems or customer service support by shortchanging training budgets and resources. If there are changes to the tool, process or other aspect of their role, employees need hands-on training or they may not be able to serve your customers or support each other.
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