A Smarter Way to Disagree – Harvard Business Review
It’s what you say, not what you think, that matters.
Every day, in every organization around the globe, people disagree about everything from pricing strategies to hiring decisions to major acquisitions. And disagree they should. Research across every social science shows that disagreement offers important benefits: Divergent perspectives spark creativity, prevent costly errors, and drive better decisions. But, of course, there is also risk: Disagreement handled poorly can have massive interpersonal and financial costs.
Harvard Business Publishing:
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