IT executives rethink data strategies as enterprises push AI adoption – CIO Dive

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Disruptive LLM technologies drove more than half of organizations to evolve analytics operating models, elevating the chief data officer role, according to Gartner research.
Organizations are discovering that there is no AI strategy in the absence of a robust and agile data foundation. In response, companies like American Honda have promoted data to the top of the IT organization, the automobile manufacturer’s VP of IT Bob Brizendine said during a March CIO Dive event.
Chief AI officers have become more common, too. The number of organizations with an AI leadership role has more than tripled in five years, according to a LinkedIn survey.
JPMorgan Chase became one of the more visible companies to put a data chief in charge of AI last summer. The financial services giant appointed Teresa Heitsenrether to be its CDAO in June, placing her at the helm of enterprise AI implementation.
Enterprises are leaning on IT to ramp up data and analytics operations, Gartner found. The drive to deepen the data talent bench and strengthen governance accelerated as the number of respondents tasked with scaling data and analytics operations rose 40 percentage points year over year.
Shawna Cartwright, business information officer and SVP of enterprise technology at Cushman & Wakefield, said the commercial real estate firm created a dedicated data team within IT to support AI operations in the last year. Cartwright, also speaking during the CIO Dive panel, has focused her attention on bolstering data capabilities across finance, legal and other business functions.
Growth in the CDAO role reflects the challenging nature of harnessing data siloed in increasingly complex IT ecosystems.
Corralling enterprise data is a full-time job, Alon Amit, VP of product, analytics, AI and data at Intuit, said during the CIO Dive panel. The fintech company brought Amit and his team on board five years ago specifically to handle data operations and AI implementation.
While funding constraints topped the list of pain points for data chiefs, nearly two-thirds saw their budgets increase last year, Gartner found.
Tying cost to value has helped loosen the corporate purse strings. Nearly half of respondents said they’ve created performance metrics to demonstrate the business upside to data investments.
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Using third-party generative AI products without the proper controls exposes existing security gaps, McKinsey and Company Partner Jan Shelly Brown said Tuesday at the MIT Sloan CIO Symposium.
Without the right guidance, employees will spend time gained with AI on more performative tasks, Slack SVP of Research and Analytics Christina Janzer said.
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Get the free daily newsletter read by industry experts
Using third-party generative AI products without the proper controls exposes existing security gaps, McKinsey and Company Partner Jan Shelly Brown said Tuesday at the MIT Sloan CIO Symposium.
Without the right guidance, employees will spend time gained with AI on more performative tasks, Slack SVP of Research and Analytics Christina Janzer said.
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