EY survey reveals artificial intelligence is creating new hiring needs, while also making it more challenging to source … – PR Newswire

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Apr 29, 2024, 06:00 ET
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NEW YORK, April 29, 2024 /PRNewswire/ — Ernst & Young LLP (EY US) today announced the release of its latest Technology Pulse Poll, which examines the impact of artificial intelligence (AI) on the future of work — from integration to talent and culture. The poll, which was conducted in March 2024 and surveyed more than 250 leaders in the technology industry, highlights the ongoing push and pull around AI in the workplace.

The poll finds that 50% of business leaders anticipate a combination of both layoffs and hiring over the next six months as a direct result of AI adoption. Yet, even with hiring plans in place, three out of five technology leaders (61%) say that emerging technology has made it more challenging for their company to source top technology talent.
“One thing is certain: Companies are reshaping their workforce to be more AI savvy. With this transition, we can anticipate a continuous cycle of strategic workforce realignment, characterized by simultaneous layoffs and hiring, and not necessarily in equal volumes,” says Vamsi Duvvuri, EY Technology, Media and Telecommunications AI Leader. “But it’s not all doom and gloom. Employees and companies alike continue to show enthusiasm around AI, specifically when it comes to opportunities to scale and compete more effectively in the marketplace.”
According to the poll, 72% of respondents say their employees are using AI at least daily in the workplace, with top use cases being coding and software development (51%), data analysis (51%), and internal and external communication (47%). Though many leaders report concerns about AI and believe that more regulation is needed around this technology, most technology business leaders (85%) believe that emerging technology has had a positive impact on their workplace culture. 
“AI is transforming the way we work, creating new opportunities for innovation and growth, while simultaneously posing unprecedented challenges, especially when it comes to talent,” says Ken Englund, EY Americas Technology, Media and Telecommunications Leader. “Our recent pulse poll demonstrates that technology companies generally have a positive sentiment toward the next productivity wave. There’s a lot of excitement at these companies in terms of how they will successfully apply their own industry tools to themselves.”
The EY survey also found that:
Methodology
EY US commissioned Atomik Research to conduct an online survey of 255 business leaders in the technology industry throughout the United States. The margin of error is +/- 6 percentage points with a confidence level of 95%. Fieldwork took place between March 8 and March 16, 2024.
About EY
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com.
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