Chief AI Officer: Does Your Enterprise Need a Head of AI? – Gartner
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By Ava McCartney | 3-minute read | March 22, 2024
Big Picture
Too often, organizations have an AI technology roadmap masquerading as a strategy. They fail to recognize that activities around AI and GenAI are business, economic, social, ethical and technology decisions.
Avoiding this mistake requires a holistic, integrated approach with clear leadership and governance. However, this does not mean that organizations should rush to appoint a chief AI officer. For most, a head of AI who is not at the C-suite level will be perfectly capable of managing the two key aspects of AI strategy execution: orchestration and multidisciplinary governance.
Download Guide: 4 Key Initiatives to Get Your Enterprise AI Ready
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Download Now: Your AI Strategy Workbook
Aligned business strategy: Focus on building a value story, which illustrates progress toward business outcomes, tied to an organization’s business strategy. The more you are willing to rethink and recalibrate your business, the greater the potential impact of AI.
Collaborative orchestration: There will be many concurrent AI and GenAI initiatives that require functional, technical, security, D&A and many other organizational resources. For the best chance of success, orchestrate them together.
Gartner estimates that the spending on AI and GenAI will reach “material” levels (call-worthy earnings) for over 80% of organizations.
Source: Gartner
Areas of strategy, orchestration and governance include:
Strategic business goals and alignment
Operation execution
Measurement
AI-ready data strategy and ongoing curation
Security
Governance
Risk and regulatory
Talent shifts and dexterity (inclusive of AI literacy and trust program)
Trust level and behavioral shifts in decision making
Ethics and compliance
None of this is a one-time task. Multidisciplinary teams must iteratively revisit each item and dynamically adjust using a risk-adjusted, repeatable approach.
“Forget the job title, and focus on the value of AI. What is most important is that organizations have a business strategy infused with AI, rather than an AI technology roadmap masquerading as a strategy.”
3 things to tell your peers
The C-suite must ensure empowered, enforced and enabled organizational constructs to drive successful AI strategy and execution.
This requires leadership and accountability, but it does not necessarily justify a dedicated, C-suite level position.
Given the speed of AI updates and changes, it’s imperative that organizations take a dynamic, iterative, risk-adjusted, repeatable approach.
Share this article
Frances Karamouzis is the Group Chief of Research for IT Leaders and GTP. She is also a Distinguished VP Analyst in Gartner’s Research and Advisory Group focusing on Artificial Intelligence, Hyperautomation (inclusive of RPA and decision modelling) as well as the business and IT services to drive outcomes. Ms. Karamouzis is focused on research that addresses strategic planning, evaluations, business cases and service delivery capabilities, as well as disruptive trends. Ms. Karamouzis has appeared and/or contributed to reports showcased on 60 Minutes, CNN, CNBC, PBS, Business Week, Forbes and the Council for Foreign Relations. Ms. Karamouzis earned a bachelor’s degree in International Business and Accounting from New York University. She has also completed her M.B.A. in Finance at New York University.
For More Insights
Highlights From Gartner IT Symposium/Xpo Barcelona: Day 4
Highlights From Gartner IT Symposium/Xpo 2023: Day 4
Highlights From Gartner IT Symposium/Xpo 2023: Day 3
How GenAI Will Impact the Future of Work
The Critical Capabilities to Scale AI Value for Public and Private Sector IT Leaders
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.
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Please provide the consent below
I have read, understood and accepted Gartner Separate Consent Letter , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2) to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research.
By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
By clicking the "" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
or call
By Ava McCartney | 3-minute read | March 22, 2024
Big Picture
Too often, organizations have an AI technology roadmap masquerading as a strategy. They fail to recognize that activities around AI and GenAI are business, economic, social, ethical and technology decisions.
Avoiding this mistake requires a holistic, integrated approach with clear leadership and governance. However, this does not mean that organizations should rush to appoint a chief AI officer. For most, a head of AI who is not at the C-suite level will be perfectly capable of managing the two key aspects of AI strategy execution: orchestration and multidisciplinary governance.
Download Guide: 4 Key Initiatives to Get Your Enterprise AI Ready
By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
Please provide the consent below
I have read, understood and accepted Gartner Separate Consent Letter , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2) to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research.
By clicking the "Subscribe" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
Download Now: Your AI Strategy Workbook
Aligned business strategy: Focus on building a value story, which illustrates progress toward business outcomes, tied to an organization’s business strategy. The more you are willing to rethink and recalibrate your business, the greater the potential impact of AI.
Collaborative orchestration: There will be many concurrent AI and GenAI initiatives that require functional, technical, security, D&A and many other organizational resources. For the best chance of success, orchestrate them together.
Gartner estimates that the spending on AI and GenAI will reach “material” levels (call-worthy earnings) for over 80% of organizations.
Source: Gartner
Areas of strategy, orchestration and governance include:
Strategic business goals and alignment
Operation execution
Measurement
AI-ready data strategy and ongoing curation
Security
Governance
Risk and regulatory
Talent shifts and dexterity (inclusive of AI literacy and trust program)
Trust level and behavioral shifts in decision making
Ethics and compliance
None of this is a one-time task. Multidisciplinary teams must iteratively revisit each item and dynamically adjust using a risk-adjusted, repeatable approach.
“Forget the job title, and focus on the value of AI. What is most important is that organizations have a business strategy infused with AI, rather than an AI technology roadmap masquerading as a strategy.”
3 things to tell your peers
The C-suite must ensure empowered, enforced and enabled organizational constructs to drive successful AI strategy and execution.
This requires leadership and accountability, but it does not necessarily justify a dedicated, C-suite level position.
Given the speed of AI updates and changes, it’s imperative that organizations take a dynamic, iterative, risk-adjusted, repeatable approach.
Share this article
Frances Karamouzis is the Group Chief of Research for IT Leaders and GTP. She is also a Distinguished VP Analyst in Gartner’s Research and Advisory Group focusing on Artificial Intelligence, Hyperautomation (inclusive of RPA and decision modelling) as well as the business and IT services to drive outcomes. Ms. Karamouzis is focused on research that addresses strategic planning, evaluations, business cases and service delivery capabilities, as well as disruptive trends. Ms. Karamouzis has appeared and/or contributed to reports showcased on 60 Minutes, CNN, CNBC, PBS, Business Week, Forbes and the Council for Foreign Relations. Ms. Karamouzis earned a bachelor’s degree in International Business and Accounting from New York University. She has also completed her M.B.A. in Finance at New York University.
For More Insights
Highlights From Gartner IT Symposium/Xpo Barcelona: Day 4
Highlights From Gartner IT Symposium/Xpo 2023: Day 4
Highlights From Gartner IT Symposium/Xpo 2023: Day 3
How GenAI Will Impact the Future of Work
The Critical Capabilities to Scale AI Value for Public and Private Sector IT Leaders
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.
8 a.m. – 7 p.m. ET
8 a.m. – 5 p.m. GMT
Monday through Friday
Please provide the consent below
I have read, understood and accepted Gartner Separate Consent Letter , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2) to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research.
By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
By clicking the "" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
