Arnold Clark accelerates roll-out of digital marketing strategy – motortrader.com
in Latest News Wednesday, 2 July 2025 0
228162115
Arnold Clark pushed ahead with the roll-out of its digital programme in 2024 to enhance the customer experience on- and off-line.
Its Customer Mobile App has become a key component of both its digital and business strategy, with over 1.3m downloads since launch.
Key enhancements include integration with its EV Charging Network called Arnold Clark. Charge and Arnold Clark Rewards, giving customers access to a range of rewards.
Its website saw a 19% increase in active users in 2024 against the prior year.
The group also introduced enhancements to its Live Chat and WhatsApp.capabilities for online reservations helped to drive customer engagement.
The dealer group said over 90% of its customers now using its online check-in facility. It also gives customers the ability to approve work remotely. with over 150,000 customers taking advantage of this.
“This ensures requested work is completed efficiently and reduces vehicle collection times,” it said.
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Motor Trader , emap, Southern House, 10th Floor, Southern House,Wellesley Grove, Croydon, Surrey CR0 1XG MotorTrader.com and Motor Trader Magazine are published by emap, part of Metropolis International Group Ltd, Registered Office:10th Floor, Southern House,Wellesley Grove, Croydon, Surrey CR0 1XG
Registered in England no. 2916515 v3.0
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This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
228162115
Arnold Clark pushed ahead with the roll-out of its digital programme in 2024 to enhance the customer experience on- and off-line.
Its Customer Mobile App has become a key component of both its digital and business strategy, with over 1.3m downloads since launch.
Key enhancements include integration with its EV Charging Network called Arnold Clark. Charge and Arnold Clark Rewards, giving customers access to a range of rewards.
Its website saw a 19% increase in active users in 2024 against the prior year.
The group also introduced enhancements to its Live Chat and WhatsApp.capabilities for online reservations helped to drive customer engagement.
The dealer group said over 90% of its customers now using its online check-in facility. It also gives customers the ability to approve work remotely. with over 150,000 customers taking advantage of this.
“This ensures requested work is completed efficiently and reduces vehicle collection times,” it said.
Motors reveals fastest selling used cars in June
Wednesday, 2 July 2025
Arnold Clark says Budget tax hikes will add £30m to wage bill
Tuesday, 1 July 2025
Lotus assures dealers it is not shutting down Norfolk production
Tuesday, 1 July 2025
First Response Motor Finance to use new iVendi technology
Tuesday, 1 July 2025
Lithia UK to boost leasing and trade-in business with salary sacrifice scheme
Tuesday, 1 July 2025
Charity Ben appeals for volunteers and donations for teenager
Tuesday, 1 July 2025
You must be logged in to post a comment.
See more top suppliers:
Blue Motor Finance Limited (Blue), a UK based car finance provider authorised and regulated by …
Wishing all our customers and connections a super successful handover day #NewRegDay
Use the affordable Keytracker intelligent locker system to securely automate the drop-off and collection lockers …
Diamondbrite, renowned for their top-quality paint and fabric protection systems, have expanded their range with …
We are pleased to share the launch of our new partnership with live-streaming service, Kwikcast, …
Blue Motor Finance Limited (Blue), a UK based car finance provider authorised and regulated by …
Wishing all our customers and connections a super successful handover day #NewRegDay
Diamondbrite, renowned for their top-quality paint and fabric protection systems, have expanded their range with …
We are pleased to share the launch of our new partnership with live-streaming service, Kwikcast, …
Press Release
Case Study
Product
Video
Whitepaper
See more top suppliers:
How will you adapt to higher National Insurance and general employment costs?
View Results
Quick Links
About
Motor Trader , emap, Southern House, 10th Floor, Southern House,Wellesley Grove, Croydon, Surrey CR0 1XG MotorTrader.com and Motor Trader Magazine are published by emap, part of Metropolis International Group Ltd, Registered Office:10th Floor, Southern House,Wellesley Grove, Croydon, Surrey CR0 1XG
Registered in England no. 2916515 v3.0
© Motor Trader 2025 – Terms & Conditions | Privacy Policy | Sitemap
source
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
