How Gen AI Could Change the Value of Expertise | Harvard Business Review – BRIAN HEGER

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This new article is based on research and collaboration between the Burning Glass Institute and the Harvard Business School Project on Managing the Future of Work, exploring the impact of GenAI on jobs and skills. It highlights that GenAI is expected to affect around 50 million jobs in the coming years by automating some tasks while augmenting others. One key insight is that as GenAI automates more generalized skills, company-specific knowledge will become increasingly important in driving worker productivity, leading more organizations to invest in this area. Additionally, GenAI will fundamentally reshape organizational structures as it takes over entry-level tasks. “Many companies currently follow a pyramid model, where multiple entry-level workers support each senior role. However, as GenAI automates these tasks, the ratio could shift significantly—from five entry-level workers per senior role to as low as two-to-one or less.” This shift may also reduce the need for multiple layers of middle management, fostering more direct connections between senior leadership and junior employees. Organizations must also rethink career paths and how they communicate career growth opportunities to workers. I am also resharing my one-page worksheet to help organizations assess the extent to which AI might impact important work tasks.
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