Accenture: AI is top digital priority for C-suite – Business Chief North America
Almost three-quarters (73%) of global companies are prioritising AI over all other digital investments, with an immediate focus on improving operational resilience in an unprecedented environment, according to a new study from Accenture.
The professional services firm found 90% of business leaders were applying AI to tackle aspects of operational resilience, which spans data-driven capabilities, such as finance (89%) and supply chain (88%), as well as experimentation with generative AI.
Yusuf Tayob, Group CEO of Accenture Operations, “All CEOs are under pressure to digitise faster, put more resilience in the business and find new pathways to growth.
“The right investments in technology while advancing talent, data and processes is what drives a new performance frontier.”
In producing its report, Reinventing Enterprise Operations, Accenture surveyed 1,700 executives, 72% of whom were C-suite, across 12 countries and 15 industries.
Survey responses were combined with externally validated data across multiple dimensions of value including financial, experience, sustainability and diversity.
As part of its research, Accenture assessed organisations across six measures of operational maturity: AI, data, processes, talent, collaboration and stakeholder experiences. Just 9% of companies were deemed to have reached maturity in all categories, and those that did averaged an operating margin that was 1.4x higher than their peers. They also achieved faster innovation (42%), better sustainability (34%) and higher satisfaction scores (30%).
Moreover, when prioritising training and specialised skills to address talent needs, enterprises averaged a productivity that was nearly three-times (11%) higher.
This was further echoed by investments being made in new ways of working (cited by 94%) and the 90% of respondents from the COO, CIO and CHRO function who plan to increase specialised and technical talent over the next three years.
Accenture has offered five actions for leaders to take in order to to evolve operations and achieve a new performance frontier:
Read the full report: Reinventing Enterprise Operations
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This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
The professional services firm found 90% of business leaders were applying AI to tackle aspects of operational resilience, which spans data-driven capabilities, such as finance (89%) and supply chain (88%), as well as experimentation with generative AI.
Yusuf Tayob, Group CEO of Accenture Operations, “All CEOs are under pressure to digitise faster, put more resilience in the business and find new pathways to growth.
“The right investments in technology while advancing talent, data and processes is what drives a new performance frontier.”
In producing its report, Reinventing Enterprise Operations, Accenture surveyed 1,700 executives, 72% of whom were C-suite, across 12 countries and 15 industries.
Survey responses were combined with externally validated data across multiple dimensions of value including financial, experience, sustainability and diversity.
As part of its research, Accenture assessed organisations across six measures of operational maturity: AI, data, processes, talent, collaboration and stakeholder experiences. Just 9% of companies were deemed to have reached maturity in all categories, and those that did averaged an operating margin that was 1.4x higher than their peers. They also achieved faster innovation (42%), better sustainability (34%) and higher satisfaction scores (30%).
Moreover, when prioritising training and specialised skills to address talent needs, enterprises averaged a productivity that was nearly three-times (11%) higher.
This was further echoed by investments being made in new ways of working (cited by 94%) and the 90% of respondents from the COO, CIO and CHRO function who plan to increase specialised and technical talent over the next three years.
Accenture has offered five actions for leaders to take in order to to evolve operations and achieve a new performance frontier:
Read the full report: Reinventing Enterprise Operations
Driving decarbonisation at Delta Air Lines, Chief Sustainability Officer Amelia DeLuca discusses the rise of the CSO and value of more women in leadership
Founder and CEO Liz Elting Turned Her Passion into Purpose and Created a Billion-Dollar Business While Fighting for Workplace Equality – and Winning
JPMorgan has unveiled a host of new and expanded philanthropic activities totalling US$3.5 million to support the development of apprenticeship programmes
The focus of Business Chief's Digital Community is to provide our users with the Ultimate Digital Experience – an incredible digital magazine, a world-class website, an award-winning newsletter service as well as video reports, podcasts, blogs, webinars, white papers, research reports, virtual events and a database second to none.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!

