Gartner Identifies Top Trends in Supply Chain Technology for 2024 – Gartner
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Advancements in technology will provide supply chain technology leaders and chief supply chain officers (CSCOs) with opportunities to support new business models, augment and automate decision making and foster ecosystem collaboration, according to Gartner, Inc. With these emerging opportunities, Gartner has identified the top eight strategic supply chain technology trends for 2024 that will aid leaders in pursuit of these objectives.
“This year’s trends are driven by themes that encourage supply chain technology leaders to ensure their foundation can support both past and future investments, while also looking ahead for new differentiation opportunities,” said Christian Titze, VP analyst in Gartner’s Supply Chain Practice. “AI variants continue to be both a driver of trends, such as in robotics, and a trend itself, this year represented by ‘Composite AI.’”
This year’s supply chain technology trends were driven by two broad themes: the need for supply chain leaders to leverage emerging technologies to control and protect their businesses and new opportunities for competitive differentiation through the complementary integration of humans and machines (see Figure 1).
Source: Gartner (March 2024)
“These technology trends are not isolated, but rather interconnected and mutually reinforcing,” said Dwight Klappich, VP Analyst and Fellow in the Gartner Supply Chain practice. “Their importance will differ not only by organizational maturity, but also by industry, business needs and previously devised strategic plans. Innovative supply chain leaders will connect strategies and investments between multiple trends to help deliver on their mission-critical goals this year.”
The top trends in supply chain technology for 2024 are:
Cyber Extortion
Cyber criminals are highly successful at executing ransomware attacks to extort funds from supply chain organizations. It is highly likely that they will utilize the power of AI to generate advanced attack tools, making their attacks even more effective. Supply chain technology leaders should collaborate with IT leadership to confirm ransomware attack scenarios are included in the corporate risk management processes and develop a detailed ransomware incident response playbook.
Supply Chain Data Governance
The emergence of powerful tools for advanced analytics and AI techniques is massively scaling the capabilities for cross-functional visibility, scenario modeling and decision automation. As those technologies are increasingly adopted, the importance of maintaining a high level of data quality and strict governance process is becoming business mission critical.
End-to-end Sustainable Supply Chains
Sustainability-related legislation is growing globally and driving a shift from voluntary to regulatory compliance. As a result, sustainability data accuracy needs to be uplifted from indicators to being investment grade to meet stakeholder requirements, while also driving internal decision making.
AI-Enabled Vision Systems
AI-enabled vision systems are novel hyper-automation solutions that combine industrial 3D cameras, computer vision software and advanced AI pattern recognition technologies. These solutions can autonomously capture, interpret, and make inferences based on the unstructured images the vision systems see in real-time.
Augmented Connected Workforce
Augmented connected workforce (ACWF) initiatives reduce the time required after onboarding for an employee to become fully productive and improve their decision making. The ACWF is a strategy to optimize the value derived from a human worker by establishing a connective tissue that optimizes the use of intelligent technology, workforce analytics and skills augmentation. It treats these capabilities as a unified, cohesive strategy to accelerate and scale talent.
Composite AI
Composite AI is the combined application of multiple AI techniques to improve the efficiency and accuracy of learning to broaden the level of knowledge representations, and ultimately, to solve a variety of business problems that drive supply chain performance improvements. Depending on the context of a specific use case, different AI techniques, or more often a combination of techniques, will make more sense than relying any on a “one-size-fits-all” approach.
Next-Generation Humanoid Working Robots
Next-generation humanoid robots combine sensory awareness with mobile manipulation and dynamic locomotion to perform productive work that was previously relegated to biological humans. Humanoid robots will typically imitate the human body with a head with sensors and cameras for sensing its environment; a body that houses the power and mechanicals; arms and hands/grippers for grasping, manipulating and carrying items; and legs for dynamic locomotion.
Machine Customers
Machine customers are nonhuman economic actors that autonomously obtain goods or services in exchange for payment. Examples include: IoT-connected devices or assets that place orders independently of a human command, intelligent replenishment algorithms that maintain availability of consumables and intelligent assistants that suggest deals to consumers.
Gartner clients can read more in: Top Trends in Supply Chain Technology for 2024. Nonclients can learn more in: Supply Chain Technologies and Digital Transformation.
About Gartner Supply Chain Symposium/Xpo
Gartner experts will discuss key issues facing the industry during Gartner Supply Chain Symposium/Xpo. The conference delivers the must-have insights, strategies and frameworks for CSCOs and supply chain leaders to drive impact within their organizations. Supply chain leaders will gather to participate in interactive and collaborative sessions, share experiences, and access the latest research to mitigate risks and strategize for long-term success.
Upcoming dates and locations for Gartner Supply Chain Symposium/Xpo include:
Orlando: May 6-8
Barcelona: June 10-12
About the Gartner Supply Chain Practice
The Gartner Supply Chain Practice provides actionable, objective insights for supply chain leaders and their teams, so they can respond to disruption and innovate for the future through leading-edge supply chain management practices. Additional information is available at https://www.gartner.com/en/supply-chain. Follow news and updates from the Gartner Supply Chain Practice on LinkedIn and X using #GartnerSC. Visit the Supply Chain Newsroom for more information and insights.
Justin Lavelle
Gartner
justin.lavelle@gartner.com
Barbara Ruane
Gartner
barbara.ruane@gartner.com
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March 12 2024
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Gartner, Inc. (NYSE: IT) delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more, visit gartner.com.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
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This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!
or call
Advancements in technology will provide supply chain technology leaders and chief supply chain officers (CSCOs) with opportunities to support new business models, augment and automate decision making and foster ecosystem collaboration, according to Gartner, Inc. With these emerging opportunities, Gartner has identified the top eight strategic supply chain technology trends for 2024 that will aid leaders in pursuit of these objectives.
“This year’s trends are driven by themes that encourage supply chain technology leaders to ensure their foundation can support both past and future investments, while also looking ahead for new differentiation opportunities,” said Christian Titze, VP analyst in Gartner’s Supply Chain Practice. “AI variants continue to be both a driver of trends, such as in robotics, and a trend itself, this year represented by ‘Composite AI.’”
This year’s supply chain technology trends were driven by two broad themes: the need for supply chain leaders to leverage emerging technologies to control and protect their businesses and new opportunities for competitive differentiation through the complementary integration of humans and machines (see Figure 1).
Source: Gartner (March 2024)
“These technology trends are not isolated, but rather interconnected and mutually reinforcing,” said Dwight Klappich, VP Analyst and Fellow in the Gartner Supply Chain practice. “Their importance will differ not only by organizational maturity, but also by industry, business needs and previously devised strategic plans. Innovative supply chain leaders will connect strategies and investments between multiple trends to help deliver on their mission-critical goals this year.”
The top trends in supply chain technology for 2024 are:
Cyber Extortion
Cyber criminals are highly successful at executing ransomware attacks to extort funds from supply chain organizations. It is highly likely that they will utilize the power of AI to generate advanced attack tools, making their attacks even more effective. Supply chain technology leaders should collaborate with IT leadership to confirm ransomware attack scenarios are included in the corporate risk management processes and develop a detailed ransomware incident response playbook.
Supply Chain Data Governance
The emergence of powerful tools for advanced analytics and AI techniques is massively scaling the capabilities for cross-functional visibility, scenario modeling and decision automation. As those technologies are increasingly adopted, the importance of maintaining a high level of data quality and strict governance process is becoming business mission critical.
End-to-end Sustainable Supply Chains
Sustainability-related legislation is growing globally and driving a shift from voluntary to regulatory compliance. As a result, sustainability data accuracy needs to be uplifted from indicators to being investment grade to meet stakeholder requirements, while also driving internal decision making.
AI-Enabled Vision Systems
AI-enabled vision systems are novel hyper-automation solutions that combine industrial 3D cameras, computer vision software and advanced AI pattern recognition technologies. These solutions can autonomously capture, interpret, and make inferences based on the unstructured images the vision systems see in real-time.
Augmented Connected Workforce
Augmented connected workforce (ACWF) initiatives reduce the time required after onboarding for an employee to become fully productive and improve their decision making. The ACWF is a strategy to optimize the value derived from a human worker by establishing a connective tissue that optimizes the use of intelligent technology, workforce analytics and skills augmentation. It treats these capabilities as a unified, cohesive strategy to accelerate and scale talent.
Composite AI
Composite AI is the combined application of multiple AI techniques to improve the efficiency and accuracy of learning to broaden the level of knowledge representations, and ultimately, to solve a variety of business problems that drive supply chain performance improvements. Depending on the context of a specific use case, different AI techniques, or more often a combination of techniques, will make more sense than relying any on a “one-size-fits-all” approach.
Next-Generation Humanoid Working Robots
Next-generation humanoid robots combine sensory awareness with mobile manipulation and dynamic locomotion to perform productive work that was previously relegated to biological humans. Humanoid robots will typically imitate the human body with a head with sensors and cameras for sensing its environment; a body that houses the power and mechanicals; arms and hands/grippers for grasping, manipulating and carrying items; and legs for dynamic locomotion.
Machine Customers
Machine customers are nonhuman economic actors that autonomously obtain goods or services in exchange for payment. Examples include: IoT-connected devices or assets that place orders independently of a human command, intelligent replenishment algorithms that maintain availability of consumables and intelligent assistants that suggest deals to consumers.
Gartner clients can read more in: Top Trends in Supply Chain Technology for 2024. Nonclients can learn more in: Supply Chain Technologies and Digital Transformation.
About Gartner Supply Chain Symposium/Xpo
Gartner experts will discuss key issues facing the industry during Gartner Supply Chain Symposium/Xpo. The conference delivers the must-have insights, strategies and frameworks for CSCOs and supply chain leaders to drive impact within their organizations. Supply chain leaders will gather to participate in interactive and collaborative sessions, share experiences, and access the latest research to mitigate risks and strategize for long-term success.
Upcoming dates and locations for Gartner Supply Chain Symposium/Xpo include:
Orlando: May 6-8
Barcelona: June 10-12
About the Gartner Supply Chain Practice
The Gartner Supply Chain Practice provides actionable, objective insights for supply chain leaders and their teams, so they can respond to disruption and innovate for the future through leading-edge supply chain management practices. Additional information is available at https://www.gartner.com/en/supply-chain. Follow news and updates from the Gartner Supply Chain Practice on LinkedIn and X using #GartnerSC. Visit the Supply Chain Newsroom for more information and insights.
Justin Lavelle
Gartner
justin.lavelle@gartner.com
Barbara Ruane
Gartner
barbara.ruane@gartner.com
Newsroom
View all press releases
Reset
March 12 2024
March 07 2024
February 20 2024
Read Now
Read Now
Learn More
Learn More
Gartner, Inc. (NYSE: IT) delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more, visit gartner.com.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
©2024 Gartner, Inc. and/or its affiliates. All rights reserved.
Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.
8 a.m. – 7 p.m. ET
8 a.m. – 5 p.m. GMT
Monday through Friday
Please provide the consent below
I have read, understood and accepted Gartner Separate Consent Letter , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2) to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research.
By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
By clicking the "" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.
This article was autogenerated from a news feed from CDO TIMES selected high quality news and research sources. There was no editorial review conducted beyond that by CDO TIMES staff. Need help with any of the topics in our articles? Schedule your free CDO TIMES Tech Navigator call today to stay ahead of the curve and gain insider advantages to propel your business!

