How federal CDOs can unlock the power of artificial intelligence – FedScoop
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There’s palpable buzz around artificial intelligence. It promises to transform the way that people and organizations operate. For government agencies, AI models can offer a wide range of solutions – from improved public safety and better citizen services to enhanced decision-making and more robust fraud detection.
But AI also carries a whole host of inherent risks and poses a serious set of challenges.
The success of any government effort to safely and effectively leverage AI will hinge on each agency’s data culture, along with its ability to execute robust, transparent and trustworthy operations. Data will serve as an agency’s most important asset and set the foundation for efficacious AI models. And that’s where the Chief Data Officer steps in.
As of last year, more than 75 federal agencies and sub-agencies have appointed CDOs. Major policies — including the Foundations of Evidence-Based Policymaking Act and the Federal Data Strategy — have bolstered the CDO’s authority to improve the accessibility and serviceability of federal data. However, although a significant amount of responsibility rides on the shoulders of government CDOs, they still face a number of ambiguities in their roles. A 2022 Data Foundation survey found that only 52 percent of federal CDOs reported that their individual responsibilities are “very” or “completely” clear, and only 17 percent of federal CDOs believe they have all the resources needed to succeed.
For government agencies to safely and successfully realize the transformational potential of AI, CDOs must guide the way. And to get there, CDOs can deploy four key strategies and rely on this playbook to drive change across their respective agencies.
It’s true: AI has the potential to revolutionize how government operates. But government CDOs must play a critical role in preparing their agencies for the technology and advancing AI adoption safely and effectively. By continuing to drive transformational change within agencies and maximizing the use of secure, trustworthy and transparent data, CDOs can help unlock impactful technologies across the federal government.
Adita Karkera is the chief data officer for Deloitte’s Government and Public Services practice and a fellow at the Deloitte AI Institute for Government. She spent nearly 20 years with the Arkansas Department of Information Systems and served as Arkansas’ Deputy State Chief Data Officer from 2017 through 2021.
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